Privacy Policy

1. Introduction

Elite Luxora Properties ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eliteluxoraproperties.com (the "Website") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, address)
• Identification documents (Emirates ID, passport) when required for transactions
• Financial information for mortgage assistance or property transactions
• Employment information for rental applications or career applications
• Property preferences and search history
• Communications with our agents and staff

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and location data
• Pages visited and time spent on our Website
• Referring website and search terms
• Cookies and similar tracking technologies (see our Cookies Policy)

3. How We Use Your Information

We use the information we collect for various purposes, including:

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose of processing. When your information is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this Privacy Policy periodically.